COVID-19 Protocols

Bookings can be made through the online booking site, phone or email.  If you have questions about booking, please reach out to me directly through phone or email.  I aim to respond to messages within one business day.

Within 24 hours of your appointment you will receive a Covid-19 screening questionnaire and consent form to fill out.  These will be sent through the booking system.  (Make sure to include emails from my booking system to your safe email list so that they arrive in your inbox!)
This Covid-19 screening must be filled out before arriving at the clinic for every appointment until further notice.
Screening must be completed successfully and honestly in order to go ahead with your appointment.

All patients and accompanying persons must wear a face mask (cloth or medical) upon arrival and for the duration of their visit.

To maintain physical distancing, only enter the clinic within 5 minutes of your appointment start time – there is no longer a “waiting area” within the clinic.

Plan ahead to account for traffic, parking and TTC delays.

Wear clothing appropriate for treatment to the clinic.  You will be treated in the clothing that you arrive in.  Avoid skirts, dresses and tight, restrictive pants. Please limit the amount of bags and belongings that you bring with you.

Use hand sanitizer when entering the clinic, before you exit, and throughout your appointment as needed. You may also use the sink in the washroom to wash your hands with soap.

To avoid contamination, please dispose of any gloves that you’ve been wearing during your travels upon entry to the clinic.

We will be checking your temperature with a contactless thermometer.

If you have a fever greater than 37.8°, you will be asked to leave the clinic and contact your doctor for further evaluation.

Attend your appointment alone.  Exceptions to this are if you are in need of a caregiver, or if you are the guardian for a child’s appointment.

If there is a guest attending the appointment, please indicate this when booking.  Guests will also need to successfully complete covid pre-screening, and follow mask and hand hygiene protocols.

Please arrive on time for your appointment, and respect our cancellation policy – if you are running late and your appointment needs to be rescheduled, or need to cancel within the 48-hour cancellation window, or miss your appointment, you will be required to pay for the appointment and will receive an invoice the same day.