{"id":2794,"date":"2020-11-22T21:36:37","date_gmt":"2020-11-22T21:36:37","guid":{"rendered":"https:\/\/www.bodyandmind.clinic\/?page_id=2794"},"modified":"2021-05-30T01:36:19","modified_gmt":"2021-05-30T01:36:19","slug":"covid19","status":"publish","type":"page","link":"https:\/\/www.bodyandmind.clinic\/covid19\/","title":{"rendered":"COVID-19 Protocols"},"content":{"rendered":"

[vc_row wrap_container=”yes” css=”.vc_custom_1605548817879{padding-top: 5.5rem !important;padding-bottom: 2rem !important;}”][vc_column][vc_column_text]Body & Mind Osteopathic Clinic has implemented extra Covid-19 sanitary precautions and preventive measures while maintaining high-quality care in our office. The health, safety and well-being of our staff, patients and community are of the utmost importance to us.<\/p>\n

If you, or someone in your family, has exhibited flu-like symptoms such as fever, cough, shortness of breath, severe muscle aches, shaking chills, or recent loss of taste or smell,\u00a0DO NOT ATTEND<\/strong>\u00a0the appointment.<\/p>\n

Please contact us<\/a> for rescheduling options.[\/vc_column_text][vc_column_text]<\/p>\n

Here\u00a0are the\u00a0procedures we will\u00a0follow, so that your treatments are safe and effective:<\/h3>\n

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SELF-MONITORING<\/h3><\/div>
If you have an appointment scheduled and you are feeling unwell, or experiencing symptoms of Covid-19 (fever, shortness of breath, fatigue, loss of sense of smell\/taste, etc.), please self isolate and contact public health.\u00a0 Contact us as soon as possible so that we can cancel and reschedule your appointment.<\/div> <\/div><\/div>
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BOOKING<\/h3><\/div>
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Bookings can be made through the online booking<\/a> site, phone or email.\u00a0\u00a0<\/strong>If you have questions about booking, please reach out to me directly through phone or email. \u00a0I aim to respond to messages within one business day.<\/p>\n

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COVID-19 SCREENING\/CONSENT FORM<\/h3><\/div>
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Within 24 hours of your appointment you will receive a Covid-19 screening questionnaire and consent form to fill out. \u00a0These will be sent through the booking system. \u00a0(Make sure to include emails from my booking system to your safe email list so that they arrive in your inbox!)
\nThis Covid-19 screening must be filled out before arriving at the clinic for every appointment until further notice.
\n<\/strong>Screening must be completed successfully and honestly in order to go ahead with your appointment.<\/p>\n

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MASKS<\/h3><\/div>
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All patients and accompanying persons\u00a0must wear a face mask<\/strong>\u00a0(cloth or medical) upon arrival and for the duration of their visit.<\/p>\n

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ARRIVING AT YOUR APPOINTMENT<\/h3><\/div>
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To maintain physical distancing, only\u00a0enter the clinic within 5 minutes of your appointment start time –\u00a0<\/strong>there is no longer a \u201cwaiting area\u201d within the clinic.<\/p>\n

Plan ahead to account for traffic, parking and TTC delays.<\/p>\n

Wear clothing appropriate for treatment to the clinic.<\/strong>\u00a0\u00a0You will be treated in the clothing that you arrive in.\u00a0<\/strong> Avoid skirts, dresses and tight, restrictive pants. Please limit the amount of bags and belongings that you bring with you.<\/p>\n

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HAND HYGIENE<\/h3><\/div>
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Use hand sanitizer when entering the clinic<\/strong>,\u00a0before you exit, and throughout your appointment as needed<\/strong>. You may also use the sink in the washroom to wash your hands with soap.<\/p>\n

To avoid contamination, please dispose of any gloves that you\u2019ve been wearing during your travels upon entry to the clinic.<\/p>\n

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SCREENING AT YOUR APPOINTMENT<\/h3><\/div>
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We will be checking your temperature with a contactless thermometer.<\/p>\n

If you have a fever greater than 37.8\u00b0, you will be asked to leave the clinic and contact your doctor for further evaluation.<\/p>\n

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GUESTS<\/h3><\/div>
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Attend your appointment alone.<\/strong>\u00a0 Exceptions to this are if you are in need of a caregiver, or if you are the guardian for a child\u2019s appointment.<\/p>\n

If there is a guest attending the appointment, please indicate this when booking. \u00a0Guests will also need to successfully complete covid pre-screening, and follow mask and hand hygiene protocols.<\/p>\n

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LATE ARRIVALS\/LATE CANCELLATIONS\/MISSED APPOINTMENTS<\/h3><\/div>
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Please arrive\u00a0on time<\/u>\u00a0for your appointment, and respect our cancellation policy<\/a><\/strong> \u2013 if you are running late and your appointment needs to be rescheduled, or need to cancel within the 48-hour cancellation window, or miss your appointment, you will be required to pay for the appointment and will receive an invoice the same day.<\/p>\n

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We look forward to seeing you soon!<\/h3>\n

[\/vc_column_text][vc_column_text]If you have any questions, please don\u2019t hesitate to get in touch.[\/vc_column_text][\/vc_column][\/vc_row][vc_row wrap_container=”yes” css=”.vc_custom_1606081132676{border-top-width: 1px !important;border-bottom-width: 1px !important;padding-top: 5.5rem !important;padding-bottom: 2rem !important;border-top-color: rgba(0,0,0,0.12) !important;border-top-style: solid !important;border-bottom-color: rgba(0,0,0,0.12) !important;border-bottom-style: solid !important;}”][vc_column]